Technical Sales Manager, North-East Region, Italy - Sales

Department: Sales

Who You’ll Report To: General Manager - Hochiki Italia

Role Purpose:

To achieve the monthly, quarterly and annual objectives for the North-East Italy region through building effective relationships with existing customers and promoting Hochiki products and services through technical support and training. Working towards further development of the region’s existing and potential customer base

Detail of Role:

• Develop existing customers through excellent relationship management
• Train and educate new and existing customers on complete product range
• Regular liaison with consultants and architects from the industry
• Influence the market for the correct use of fire detection systems
• Ensure regular customer contact is maintained
• Investigate the market and identify new key customers in the defined region
• Monitor and report changes in competitor situation
• Regular travel to customers, prospects and, where required, end-users
• Assist with exhibitions, presentations and translation work (when required)
• Ensure a comprehensive level of personal product knowledge is maintained
• Preparation and timely presentation of quotations, forecasts and visit reports
• Monitor and control customer credit status
• Accurate and timely submission of all administrative paperwork including monthly expenses
• Production of other reports as and when requested
• Effective communication across the company on any issues which would affect those departments

 

Key Contacts:

• Internal Departments, up to Management level (Specifically Technical Support, Supply Chain, Product Management)
• External customers

Personal Specification

Qualifications:

• Essential: Degree level or equivalent

Experience:

• Essential: 5+ years in a similar, sales focussed role or technical experience

Knowledge:

• Essential: Fluent in native Italian language; Knowledge of working in a technical industry; Good understanding of English language

Desirable: Experience of working in the Fire Industry

 

• Essential: Computer Literate with knowledge of Windows operating system;
• Desirable: Working knowledge of SAP (Training will be provided)

Personal Qualities:

• Excellent communication skills with customers and colleagues
• Good teamwork as well as ability to work alone as a remote worker
• Ability to be organized and plan workload efficiently
• Confident at delivering presentations and training