Looking Ahead to the Future
“I am very pleased with this year’s survey results. Customer service is at the forefront of what we do. We pride ourselves in delivering a best in class, value-added service to every customer”
said Shinsuke Kubo, our Managing Director.
“For our customers to acknowledge this makes me very proud. These results reflect the hard work, dedication and commitment our staff put into putting people first, which helps drive our success. I want to thank everyone who participated in this year’s customer survey. Your input and feedback are essential for continuing to create meaningful progress in how we support you.”
This year’s survey has been a great success in identifying the progress we have made over the last year but also what we should focus on in the next. We thank all participants for their feedback, which has been extremely insightful.
We look forward to continuing that ongoing journey, providing the very best fire detection and emergency lighting solutions for the UK and the European markets, whilst striving to put product reliability and customer satisfaction first.