Hochiki asked its customers searching questions about the level of service it provides and was pleased to see that 87% rated the quality of service provided as 'good' or 'excellent', while 72% rated the standard of sales support provided after purchase as 'good' or 'excellent' also. 

Importantly, 85% of customers rated Hochiki as 'good' or 'excellent' compared to competitor suppliers, while the large majority of those surveyed also rated products as 'good' or, indeed, 'excellent' value for money.